All products on GUANCI ECOM.com are guaranteed to be delivered within 20 days , 60 days for deliveries to Russia,90 days for deliveries to Brazil (the days for the order fulfillment are not included in the delivery time, they can vary from 3 to 7 days). If you buy any product through the site, you are protected if you don't receive your order on time.
Full refunds are not available under the following circumstances:
1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
2. Your order did not arrive due to exceptional circumstances outside the seller’s control (i.e. not cleared by customs, delayed by a natural disaster)
3. Other exceptional circumstances outside the control of GUANCI ECOM.com
4. Unauthorized charges made to your bank account (e.g. if you bypassed GUANCIECOM and made a payment directly to the seller)